Flaxflower Terms of Use

Please review the following basic rules that govern your use of our Site (the "Agreement"). Please note that your use of our site means that you agree to these rules.

GENERAL

We may from time to time change these rules. Your use of our site following any such change means that you agree to the rules as changed.

SITE CONTENTS

Except for brand names and trademarks of third-party vendors of merchandise featured on the site, or unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that are part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Flaxflower.com (the "Company"). The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by the Company. Flaxflower and all related trademarks appearing at this Site are trademarks of the Company. The Contents of our Site, and the Site as a whole, are intended solely for personal, noncommercial use by the users of our Site. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of, any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

USER COMMENTS, FEEDBACK, JOURNALS AND OTHER SUBMISSIONS

All comments, feedback, journals, suggestions, ideas, and other submissions disclosed, submitted or offered to the Company on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, "Comments") shall be and remain the Company's property. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. The Company is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are solely responsible for the content of any Comments you make. You agree that the Company may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.

PRODUCT INFORMATION

The prices displayed on this site are quoted in British Sterling.

COLOURS

We have made every effort to display as accurately as possible the colours of our products that appear at the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES

This Site may contain links to outside services and resources, the availability and content of which the Company does not control. Any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT THE COMPANY SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE. THIS WILL NOT AFFECT YOUR UK STATUTORY RIGHTS.

INDEMNIFICATION

You agree to defend, indemnify and hold the Company harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Site.

MISCELLANEOUS

This Site is controlled and operated by the Company from its offices in Bangor, Northern Ireland. This Agreement shall be construed in accordance with the laws of the United Kingdom, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the courts of the United Kingdom.

TERMINATION

This Agreement is effective unless and until terminated by either you or the Company. Either of us may terminate this Agreement at any time without notice.

GOODS RETURN POLICY

Damaged or faulty goods

If the goods you receive have been damaged in transit or are faulty, please contact us by telephone, fax or email immediately on the day of receipt. If the package is damaged on arrival, you may be asked to return the goods with its original packaging.

Other returns

All other returns must reach us within 7 working days from the day you receive your order. These returns are at the sender's expense.

Return of goods / replacement / refunds

Please pack any returns with care ensuring the parcel is secure. Send the goods back to us by Royal Mail special delivery services if within the UK and International Recorded if overseas. Please mark the parcel for the attention of our Mail Order Department and indicate that it is returned goods. Returns will be examined on receipt: if the fault lies with us we will replace the item or refund the cost, including postage, whichever you prefer.

We cannot accept returns or provide refunds or replacements for any items that are specifically made to order e.g. Custom Prints etc - unless there is a manufacturing fault.

Goods are not sent on approval: all orders accepted are taken as confirmed.

Refunds will be made by the original method of payment.

Any dispute regarding a purchase made from this site will be governed under Scottish law.

This does not affect your statutory rights.